FAQs

What are the shipping options?

We currently ship to the US & CANADA. 

When will I receive my order?
Your order will be shipped within 1-3 business days. Shipping will take 5-12 business days. 

What do I do if I never received my order?
If this happens please email us with your order information. 

What do I do if I received a defective order?
If this ever happens, please email us. 

How do I make changes to an order I’ve already placed?
Once orders are placed changes can not be guaranteed. However, send us an email with what you would like to change and we will try are best to accommodate your request. 

Where are you located?
We are located in Barrie, Ontario.

How do I contact your company if my question isn’t answered here?
If you have a question that isn't answer here please don't hesitate to email us.